ClientLook’s Top-Notch Customer Service Reviews

ClientLook’s Top-Notch Customer Service Reviews

  • I have the pleasure of speaking with some of our commercial real estate software users about their experience with our CRM, and our excellent customer support is always a praised feature.

    I think we can all agree that customer service has declined in a lot of industries over the years. More and more companies just care about “making a sale” and then it’s impossible to get quality support after you’ve signed up for their service.

    At ClientLook, we take customer service seriously. Our CRM is designed to be simple to use, but if you ever need support we are only a click, call or email away.

    But don’t just take our word for it; hear what these ClientLook subscribers have to say:

  • ClientLook CRM Customer Service Reviews

 

“My experience with ClientLook has been unbelievable! So many companies out there only want to sign you up for their service, and then they move on to the next prospect. ClientLook really embraces you once you become a client! The after-sales support is unparalleled with any other professional technology product that I have ever used.”

Jon Smith, ReMax Commercial

 

“The thing that I didn’t like about other CRM’s is that trying to get customer support was always a tedious task. With ClientLook, it’s easy to get the help I need or to get a quick response to any question I have. I like the chat feature within ClientLook and I can’t say enough about the simplicity that ClientLook brings to my day to day business.”

James Bean, SVN

 

“The ClientLook customer service support team is phenomenal. We love the ability to speak with the top guys on the phone, or send them an email directly whenever we have a question. Their response time is fast, and they are very hands on and able to answer questions quickly and accurately. We’ve grown our business significantly with ClientLook and its been a great experience.”

Eric Larkin, NAI

 

“The team is extremely responsive, supportive, and friendly. We have always had a positive experience with everyone on the ClientLook team.”

Michael Guggenheim, Guggenheim Commercial Real Estate Group

 

“The level of service at ClientLook is a 10+! Everyone I have encountered has been very professional and helpful. For example, I was having a little issue and Nathan asked me to send him a screenshot of the issue I was having. I sent it to him, left the office to drive home, and by the time I got home the issue was resolved and my CRM was working perfectly! The team is very responsive and has great communication.”

Arturo Adonay, Marcus and Millichap

 

“The ClientLook team is helpful and responsive. I talk with Greg about 90% of the time, and he responds to my emails right away. When I ask the VA a question, they also get back to me fairly quickly. It’s nice to know that I can reach out to someone and get an answer to my questions in a timely manner.”

Caleb Hodge, NAI

 

“Everyone that I have come in contact with truly cares and wants to ensure that ClientLook is the best of the best and no questions are left unanswered. I feel like everyone at ClientLook listens to me whenever I have an issue and they are quick to provide me with a solution. The blue support window within the ClientLook dashboard is also a great way to get a fast response.”

Jon Hammond, KW Commercial

 

“My experience with the ClientLook team has been outstanding! Everyone is very responsive and all of my questions are answered quickly. I speak with Michael Griffin and John Dawson on a regular basis, and they both value my opinion and I can tell that they appreciate the users.”

Brad Fox, NAI

 

“I like that I know everyone’s role on the ClientLook team so I know who to contact when I have a specific question. We have direct contacts, and everyone responds quickly to make sure that we’re taken care of. The customer service is top-notch.”

Tim Dwight and Joe Remarcke, Colliers International

 

“The best word to describe the ClientLook team is “responsive.” I like that I can call or email the top guys – Michael, John, and Chuck – and they respond to me quickly. Overall, the team is fun to work with, they listen and value my feedback, and whenever we talk it’s collaborate in nature.”

Ben Alder, SVN

 

“The team at ClientLook treats us like we are their only clients. I know they are busy, but they are so responsive and get back to us quickly. Plus, they listen to our ideas and value our suggestions.”

Janet Faulkner, KW Commercial

Our commercial real estate CRM subscribers rave about our ease of use, the exclusive virtual assistant team, and our amazing features. You can read more of our customer reviews here, or you can experience ClientLook for yourself by scheduling a demo. We look forward to helping you transform your commercial real estate business!

About the Author

Chelsy Cardin

Chelsy Cardin - Director of Marketing, ClientLook, Ltd.

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